This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:

1. Cancellations will only be considered if the request is made same day of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of fulfilling your request.

2. In case of any refunds approved by FAMILY POCKET, it will take 5-7 days for the refund to be Credited to you.